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Frequently Asked Questions

How do I use my Skintify Pen?

It's very simple to use.


1- turn on the device and choose your therapy level depending on whether you are treating minor pigmentation, such as sunspots, or a larger condition, such as a skin tag. The work status and level can be viewed on the screen. 


2 - Hold the pen at a 45 - degree incline. Support the Area you wish to treat with the other hand.


3 - Gently put the pin-head in contact with above the skin and continuously sweep the device back and forth. Watch the magic happen as small sparks appear when the pin-head touches the skin.

4- Avoid poking skin tags or treating one area for too long to avoid burning the skin. Skin Tags or warts will scab over and fall off in the days following the treatment. 

Be sure to read the instruction manual for a full step by step guide. 

Why should I use Skintify Plasma Pen at home instead of a dermatologist? 


Using our fibroblast pen is way cheaper than plastic surgery or dermatologist consultation, which they can cost up to $1500 USD. Also it's easy and safe to use. 

Does it hurt?

Our Plasma Pen is safe and easy to use at home. However, everyones pain threshold is different, so what someone may consider painful for another might be a light touch. Generally speaking, Plasma Pen Fibroblast treatments are considered mildly to moderately uncomfortable.


If you have a low tolerance to pain or are going to use it in some sensitive areas, like around the eyes, a numbing cream (Lidocaine 5%) can often be used to soothe the pain.

How long will it take to see results?

The electrostatic energy we cause to the epidermis makes the skin dry superficially into tiny carbon crusts, which fall off within a few days, leaving new, rejuvenated skin at the surface. The tiny crusts will be visible for 7-10 days and 2-3 weeks later, after the crusts have fallen off, you will see new, rejuvenated skin at the surface.


Of course this may vary depending on your skin and the impercetion you are treating. 

What skin blemishes can Skintify help me with?


The most common use is for spots and mole removal, skin tightening and anti-ageing. As a result of the natural aging process, our dermal layer thins, less collagen is produced, elastin fibres wear out, and skin can wrinkle, sag and loose laxity and texture. 


You can work on a wide variety of blemishes: Acne Scars, Age Spots, Cherry Angioma, Chloasma, Crepey Skin, Crow's Feet, Dark Spots, Fibromas, Fine Lines, Freckles, Melasma, Neck Lines, Post Surgery Scars, Skin Tags, Sun Spots, Spider Veins, Stretch Marks, Tattoos, Eyelid marks, Warts, Wrinkles and more!

Can I remove Skin tags and moles?

Yes, but make sure that the mole, freckle, or skin tag can safely be removed.


Any suspicious moles that look irregular, crusted, or discolored should not have any procedure performed; please always consult with a licensed dermatologist, physician, or medical advisor first.


Do I need more than one Skintify Remover Pen?

No, our remover pen is rechargeable and has interchangeable needles. Our device will last for years.

The bundles will help you save money, they are a great way to get the best price for the device and give a really useful gift.  


How long does it take to arrive?

In general, domestic shipments are in transit for 3 – 5 days (Monday to Friday). The order cut-off time will be 12:00 PM Eastern Standard Time (New

York). Domestic order handling time is 0-1 business days (Monday to Friday).


We have free shipping in all orders

Can I return the product?

We have a 60-day return policy, which means you have 60 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can see more of this in our return and refund policies. 

Do you have any other questions? Write us an email at support@skintify.co

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  • 4780 Winchester Blvd, Frederick Maryland, 21703
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  • +1 786 540 6175
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